Customer Experience Matrix

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Aprimo 8.0 Puts a New Face on Campaign Management

Customer Experience Matrix

Over the past few years the company acquired additional technology from Doubleclick, picking up the SmartPath workflow system and Protagona Ensemble consumer-oriented campaign manager. Rules can then specify suppressions, priorities for different campaigns, priorities within campaigns, and limits on the maximum number of contacts per person.

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Advertisers Must Help Marketers To Build Relationships

Customer Experience Matrix

The article also mentions efforts by Google and DoubleClick to create online exchanges for advertising purchases, and suggests these may also face resistance from media companies. After all, integrated, multi-touch point marketing is a Good Thing in my personal universe, and I think in the customer experience management world in general.

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Online Marketing Systems Are Still Very Fragmented

Customer Experience Matrix

The traffic generation side includes: - email campaign systems like Responsys and Silverpop ; - search engine marketing like Efficient Frontier and Did-It ; - online advertising like Doubleclick and Tacoda ; - search engine optimization like Apex Pacific and SEO Elite ; and - mobile advertising like Knotice and Enpocket (There are many more vendors (..)