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Employee Self-Service: The Complete Guide

Salesforce Marketing Cloud

An employee self-service system combines interactive web applications with searchable knowledge base articles to deliver a full suite of features. The interactive portions of ESS systems may combine automated systems with a ticket-based help desk system. How does an employee self-service system work?

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How a Robust API Ecosystem Encourages Productivity

Salesforce Marketing Cloud

APIs that could be valuable to your organization collecting dust and being left behind. Without visibility and access to existing APIs, organizations end up caught up in a cycle of recreating already existing APIs, losing time, energy, and money in the end. And that’s where an API portal comes in.

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