Report: Marketers Continue to Pivot to Adapt to Evolving Customer Behavior
KoMarketing Associates
DECEMBER 29, 2021
To achieve these objectives, 55% of marketers say that they have adopted a digital experience platform to manage both content and customer data. This has also helped them deliver a consistent, personalized customer experience. In the past 18 months, 50% of marketers globally have adopted a customer data platform (CDP).
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