It pays to provide Support with Social Media
Buzz Marketing for Technology
MARCH 23, 2010
1) Customers prefer a good customer experience over price – being the low cost provider in any industry is never a safe place to play. But in a recent survey by Forrester customers in every major industry preferred good customer service to price. Someone can come in and undercut you (think Sam Walton against every major retailer).
Let's personalize your content