Remove customer

Tony Zambito

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Rethinking Market Strategy In A Digital Economy

Tony Zambito

The primary course of conversation in the past few years for CMO’s and their marketing teams has centered around customer centricity, customer experience, and content marketing. What CMO’s need to be on guard for is falling prey to a myopic view of customers without assessing how markets are changing. For good reasons too.

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The New Social Buyer Ecosystem

Tony Zambito

  While the social customer ecosystem in the B2C market space is still legions ahead of B2B, it behooves B2B executives to not fall prey to the false sense that the comparative differences means they have to pay little attention.  With Google Plus, circles are suddenly the new rage.  Image via Wikipedia.

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Three Reasons Executives Should Invest in Customer Strategy Before Marketing Automation

Tony Zambito

For a CEO and senior executives, there are three reasons why it pays to act on your intuitive sense to slow down the train as a conductor would when approaching a sharp curve: Gain Customer Insight.   This begs the question: “how well do we know our customers?” .   Adapt Strategies to Your Market.