Remove cross-sell recency
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How to Read the Complex Digital Landscape to Better Track Your Audience Journey

Adobe Experience Cloud Blog

Let us start by simplifying a more detailed audience journey into five main stages: identification, engagement, conversion, cross-sell, and advocate. For larger, more complex relationship development or selling cycles, it may be important to create additional stages that indicate relationship health.

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Email Marketing Best Practices from MarketingProfs Virtual Event

Adobe Experience Cloud Blog

Sell the right product to the right customer. Those who click yet have not purchased. Purchases of a specific product/category/service. Product category of site browsers. Cross sell to purchases of a specific product. At Marketo we call this a drip campaign. Just Bought.