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Key Insights: Mobile ads “the hotspot”, advertising growth projections, and customer experience dissected

ClickZ

Email and CRM were some of the most effective tools used for optimizing customer experience and meeting customer expectations. Hubspot surveyed 1125 service professionals across the US, UK, Canada, and Australia to understand the state of customer service , teams’ perspectives on customer service, and the tools they use.

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6 thorny data problems that Vex B2B marketers, and how to solve them

Biznology

New tools and technologies emerge and must be evaluated. Train and motivate them well. Consider enabling the data input group with a real-time interface with a database services provider to prompt the standard company name and address. This can be an expensive, but very helpful, tool. It’s a never-ending battle.

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HubSpot vs. Microsoft Dynamics

SmartBug Media

Chances are, you already know how critical choosing the right CRM is to marketing success. The decision can drive, or hold up, your marketing efforts for years to come. I’m here to help you pick the platform that fits your company and fuels your marketing goals. HubSpot vs. Microsoft Dynamics: Where’s the Common Ground?

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Why a Single Source of Truth Is a Huge Deal

Full Circle Insights

That’s why the company was built from the ground up on the principle that marketing data should reside in the CRM. We’ve seen what a difference it can make when sales and marketing share a single source of truth. Building a Solid Case for Attribution to the CMO. Top 10 Reports Your CMO Wants from Digital Marketing.

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3 Key Differences Between Sales Operations and Revenue Operations

SmartBug Media

RevOps’ ultimate goal is to accelerate predictable revenue with automated processes and tools, and to see operations as a holistic company strategy, not just a role. Integrating sales tools and software. Managing customer relationship management (CRM) data hygiene. Onboarding and training sales reps.

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Our Favorite INBOUND 2020 Sessions for Advanced HubSpot Users

SmartBug Media

People want self-service when it comes to integration - us marketers are more technical than some may give us credit for. We just want to build it ourselves, and we actively pursue app partners that offer that self-service experience. Hybrid Model that blends digital with physical. Anni Kim, HubSpot Professor.

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Interested in Leveraging Predictive Analytics? You’ll Need to Get Marketing Attribution and Funnel Metrics Right First.

Full Circle Insights

There is a steady interest in predictive analytics from B2B marketers – possibly related to the popularity of account-based marketing (ABM). In marketing, predictive analytics is about understanding the customer journey. Can predictive analytics help you accelerate the buying cycle?