Remove customer

What Works - What Doesn't

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What's on CIO's Minds: Data, Governance and of Course AI

What Works - What Doesn't

That means companies need a separate backup infrastructure to keep the business going in case their insurer turns their primary system into a virtual crime scene. That means users must make AI a “glass box” where shareholders, customers and governments can understand how AI made its decisions.

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Enterprise Architecture in the Agile Era: Less Policing, More Coaching

What Works - What Doesn't

Jones, SYNLAB’s group head of enterprise architecture, needed to quickly gather and analyze enough information to deploy new systems across hundreds of sites and more than 20,000 employees in 40 countries, and to digitize services such as lab tests to make them much easier for its customers to access.

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Mine the Past for IT Thought Leadership

What Works - What Doesn't

His piece looks not forward but back, to the early 2000s, and the death of an earlier generation of companies trying to make air travel easier and less expensive through, among other things, very small jets available for rent. When and why should companies consider keeping some internal IT capabilities?