Customer Churn: What is it and How Can You Avoid It?
BenchmarkONE
AUGUST 18, 2022
No matter how you look at it, if you want to grow your business, the number of new customers you bring on each month needs to exceed your churn rate. What is Customer Churn Rate? Customer churn rate is the percentage of customers lost during a certain period. How to Calculate Customer Churn Rate.
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