Churn Rate FAQ Knowledge Base Peer-to-peer 
TrustRadius Marketing
SEPTEMBER 28, 2022
By developing a clear strategy for customer engagement, you can put a plan in motion to attract new customers and build brand loyalty with your current customer base. A knowledge base is a resource that may include FAQs, how-to guides, tutorial videos, or even community message boards. Get to Know Your Customers.
Single Grain
DECEMBER 1, 2020
ARR (annual recurring revenue) reveals how much income you can expect based on yearly subscriptions, while ACV unveils the average revenue that you can generate from contracted customers. ACV (annual contract value) helps determine the health of your SaaS business. I will also describe ways to calculate and increase your SaaS ACV.
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