Writing on the Web

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Social Proof: Why It’s So Important

Writing on the Web

Do you remember the landmark book Influence , by Robert Cialdini ? Customer ratings and reviews are one of the ways we decide and choose to buy products online. I use them all the time to click and buy: I glance at the number of gold stars other people have given a book on Amazon, or a pair of tennis shoes on Nike.

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Social Proof: If You’re Not Using It, You’re Losing Sales

Writing on the Web

Do you remember the landmark marketing book Influence , by Robert Cialdini ? Here’s a great example: Customer ratings and reviews are one of the ways we decide and choose to buy products online. If there are two pairs of shoes I’ve selected for my size and price, I’ll go with the one that has 5 stars over 4.

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Social Proof: Are You Using Client Recommendations?

Writing on the Web

Robert Cialdini wrote about six weapons of influence in his landmark book Influence. Here’s why: Customer ratings and reviews are one of the ways we decide and choose to buy products online. If there are two pairs of shoes I’ve selected for my size and price, I’ll go with the one that has 5 stars over 4.

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Online Persuasion: What Do Clients Say?

Writing on the Web

Robert Cialdini wrote about six weapons of influence in his landmark book Influence. Here’s why: Customer ratings and reviews are one of the ways we decide and choose to buy products online. If there are two pairs of shoes I’ve selected for my size and price, I’ll go with the one that has 5 stars over 4.

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