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MarTech’s guide to GDPR: The General Data Protection Regulation

Martech

It was also meant to standardize privacy laws across member EU nations. GDPR would eliminate the need for individual countries to write their own regulations — as well as requiring any company, regardless of location, that markets goods or services to EU residents to comply with the law.

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Building Trust Requires Innovation

Customer Experience Matrix

I picked up a book on trust the other day (haven’t gotten past the introduction, so can’t say yet whether I’d recommend it) that seems to argue the problem of trust is different today because trust was traditionally based on central authority but authority itself has largely collapsed. That’s very different attitude from the U.S.