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Social media ROI sucks! (Or, you can prove anything if you send out a survey)

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Companies try to dutifully engage with customers and prospects on all the main social channels, plus as many of the secondary ones as possible. LinkedIn was rated eighth out of 13 channels and YouTube was 10th, followed by Google+, and Twitter. And YouTube in 10th place? Some of it is branding, such as blogging and YouTube.

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Youth, Lead Quality, Social Selling, Inside Sales and Outbound Marketing

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The interviews are available on our blog and YouTube channel. Matt Heinz, President of Heinz Marketing When he’s not spending time with his wife, children, cats and six chickens, Matt is the head of the Seattle-based agency that prides itself on delivering results—more customers, higher revenue, lower costs. By Dan McDade.'

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4 Trends Shaping B2B Marketing in 2011

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Today's guest blogger, Ann Handley, is the Chief Content Officer of MarketingProfs and the co-author of the brand-new book, Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business. Wiley, 2011). Follwer her on Twitter @marketingprofs.

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Why Engagement Will Not Generate Leads (and what to do about it)

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Today's guest blogger is Jeff Molander. For years now, there's been a steady drum beat coming from content marketing experts who say producing engaging content on LinkedIn, Facebook, YouTube and other social media is the key to success. Stopping at earning customers fleeting attention is a sure-fire losing strategy online.