Diversifying Your Engagement Channel Mix to Keep Up with Changing Customer Expectations
ANNUITAS
APRIL 19, 2022
Acquisition channels should serve low friction, top-of-funnel content like blogs and short videos. Conversion channels should serve high friction, high intent, bottom-of-funnel content like demos, pricing, and FAQs. Contributions: How many touchpoints has a channel contributed to each Lead Qualification Stage.
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