Remove behavior environment interactive relationship

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How Sales Can Build Better Digital Relationships with Prospects

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Change in the working environment, change in the tools companies are using, and change in how buyers seek information and make purchases. But sellers have been challenged to build trust through relationships. Adaptability to changing environments. There’s been one constant over the last year and a half: change.

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How SalesLoft Is Ruining Customer Experience (But It’s Really Your Fault, Not Theirs)

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COVID-19 is changing how B2B buyers and sellers interact. In the current environment, where go-to-market is largely virtual, authenticity and relationship-building matter more than ever , and poor digital Customer Experience is difficult to overcome. This ensures interactions are substantive.

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Diversifying Your Engagement Channel Mix to Keep Up with Changing Customer Expectations

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Elasticity: The percentage of leads that achieve a certain stage after interacting with a specific engagement channel or content offer. Because B2B marketers are notoriously slow to react to the changes in consumer behavior, the opportunity to get in on the ground floor remains for many channels.

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The Real Cost of a Short-term Go-to-market Mindset

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When done correctly, go-to-market programs enable brand momentum and deliver long-term growth — maximizing customer lifetime value. “It’s not a purchase you’re after — it’s a lasting customer relationship,” explains Forrester analyst Craig Moore. They are the substrate of conversion.

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