Is Twitter for Business Even Worth the Trouble | social crm.
Convince & Convert
SEPTEMBER 20, 2010
But, dig a little deeper into the behavior of the core Twitter audience, and the perspective changes. Startling to me, but less than 1% of the participants would use Twitter as the first way they’d contact a company when they need customer service. Try that with a press release… Nowhere to Run. link] [link] jaybaer Yep.
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