Remove B to B Remove Loyalty Remove Salesforce.com Remove Segmentation
article thumbnail

How to Calculate Social Marketing ROI

Paul Gillin

The VP of marketing communications at SAP was recently asked by B-to-B magazine how she is measuring ROI on marketing efforts. With split testing, you can try two different experiments, each targeting a different segment of your customer base. Customer loyalty. In this chapter, we’ll suggest some approaches. Measurement.

ROI 50