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Contact Center & CX Trends 2019 (Part 2)

Aberdeen

Let’s use this post to take a closer look into four additional top technologies ranking high in the CX executives’ technology adoption plans: Machine learning : Machine learning helps companies use software to analyze vast volumes of data with greater accuracy to find hidden trends and correlations. videos, images, podcasts, etc.)

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Decoding Intent: Unleashing AI for Data Insights

Valasys

AI can be used to comprehend the intent behind data, which can be used to improve decision-making, personalize customer experiences, and optimize marketing campaigns. As AI continues to evolve, its impact on data analysis in marketing will undoubtedly reshape strategies, enhance decision-making, and unlock unprecedented insights.

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Agile marketing: What it is and why marketers should care

Martech

Agile marketing is having a moment. According to AgileSherpas’ 2022 State of Agile Marketing Report, over 40% of the 513 marketers surveyed said they use some form of agile in their work. Among the 42% respondents who still use traditional marketing approaches, 91% said they plan to implement an agile framework within a year.

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40 Top Heatmap and Session Replay Tools Reviewed: The Most Comprehensive Comparison Guide

Convert

Everything you need to know about finding the ideal tool to ace marketing and optimization. Google Analytics alone may not provide you with this information (at least not in a visually appealing way), so scroll maps come in handy. Show Visitor Interaction with CTAs For marketers, getting that click on the CTA button is everything.

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2022 BEST SOFTWARE LIST FOR SMALL BUSINESS

TrustRadius Marketing

2022 BEST SOFTWARE LIST FOR SMALL BUSINESSES. Recognizing the best software products based on their customer satisfaction, performance via reviews, and small business market fit. Best Software List for enterprise buSINESS Best Software List for mid-sized buSINESS. Best Software for Small Business.

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How to Get The Most Out of Your Marketing Content — By Making it Snack-Sized

Leadspace

If you’re not creating at multiple marketing outreach activities with every piece of content you produce, you’re probably leaving much of its value untapped. In a coschedule.com survey of more than 1500 marketers from around the world, 49 percent of respondents reported spending three or more hours creating a new piece of content.

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2022 BEST SOFTWARE LIST

TrustRadius Marketing

2022 BEST SOFTWARE LIST. Recognizing the best software products based on their customer satisfaction, performance via reviews, and market size fit. Best Software List for enterprise business Best Software List for mid-sized business. Overall Best Software Product Winners. LEARN MORE. Webexpenses.