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The Perfect Storm in Customer Service

Buzz Marketing for Technology

Companies too have gotten on the bandwagon of Social Media and become more social themselves and again I think it is fair to say that ones that have adopted social aren’t going to switch back to being “antisocial” tomorrow it’s a state of being now for them. But the back side of those objectives is where the perfect storm lives!

Service 100
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Social Customer Support delivers Strong ROI

Buzz Marketing for Technology

In a recent poll by the TSIA o f firms using social media – 68% of companies don’t know or can’t measure the ROI of social media. Customer Service is the New Marketing Zappos was founded in 1999 and sold to Amazon for. Using Social Media to Deepen Customer Relations An obvious win for companies looking to jump into Social.