Aggregators Customer Satisfaction Disintermediation Wiki 
Buzz Marketing for Technology
JUNE 27, 2008
And the creative people who often had the Knowledge Director thrust upon them conceived of KM as a means for increasing organizational innovation, customer satisfaction and employee retention. One of the initial goals of KM was disintermediation -- getting rid of the layers between front-line people and useful information.
Buzz Marketing for Technology
JUNE 28, 2008
Like wikis and collaborative writing â?? expressed satisfaction goodness â?¦ Evaluations are not an aggregation â?? Decentralized Disaggregated Distributed Disintermediated Dis-Integrated Dynamic Desegregated Democratic [link] Slide 47: Democratic = The Semantic Condition Reliable networks supportâ?¦ Knowledge Management.
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