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PGA TOUR transforms fan experience, analytics and customer feedback

Martech

This week, the PGA TOUR announced a partnership with experience management (XM) technology company Qualtrics to begin a multiyear transformation of fan experience across all touchpoints for tour events. The journey also includes different levels of engagement through digital experience (DX) touchpoints.

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How to improve digital experience to grow revenue

Martech

Every organization needs to evaluate their digital experience and then act on those learnings. Here are some actions that organizations can take to improve digital experience and grow more revenue. These experiences also generate compelling calls to action and personalized recommendations.

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Content marketing: What it is and why marketers should care

Martech

Increasingly, delivering a good customer experience means delivering relevant, personalized content to customers in a way that works for them. That means scaling content so it’s always fresh, relevant and personalized across the many touchpoints consumers use when interacting with businesses. Additional reading.

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Why we care about traditional content management systems, the original no-code tool

Martech

But the internet has moved beyond desktop sites into a variety of digital touchpoints and channels, and CMSs have had to adapt to this change. Digital experience is now the buzzword of modern marketing, and the CMS is the engine powering it. Get the daily newsletter digital marketers rely on.

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What it means to be an empowered marketer in today’s digital landscape

Martech

“For too long marketing and IT leaders have worked on separate islands,” said Lynne Capozzi, CMO of digital experience platform Acquia, in her presentation at our MarTech conference. Marketers were seen as the dreamers, responsible for building the brand experience. Digital personalization to increase engagement.

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BIGLIST: 100+ Generative AI Tools For B2B Marketers

Top Rank Marketing

Acrolinx @Acrolinx Built on an advanced linguistic analytics engine, this software platform “reads” content and guides writers to make it better. Data such as seasonality, times of day, times of week, location, positioning, ad platform, campaign and others enable the platform to self-learn and make smart bid and budget decisions in real-time.

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What is Customer Data Management (CDM)? Definition, Best Practices and Technology

Martech Advisor

Using technology and software, the goal of CDM is to effectively deliver unique, personalized, real-time and channel-agnostic customer experiences. This gives brands a multitude of opportunities to collect more customer data and use it to enhance customer experiences. 4 reasons why marketers need to prioritize CDM.