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Achieving customer experience excellence at seven critical life cycle points

ERDM

In short, now is the time to shift to person-to-person (P2P) marketing. To ensure that marketers can scale and operationalise high-quality CX and personalisation, there must be an exchange of deep customer preference data in return for authentic and effective personalisation based on the P2P data. This is known as reciprocity of value.

article thumbnail

Achieving customer experience excellence at seven critical life cycle points

ERDM

In short, now is the time to shift to person-to-person (P2P) marketing. To ensure that marketers can scale and operationalise high-quality CX and personalisation, there must be an exchange of deep customer preference data in return for authentic and effective personalisation based on the P2P data. This is known as reciprocity of value.

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ITunes Allows Radiologists To Save, Sort And Search Personal Learning Files

Buzz Marketing for Technology

> read more Faster Music, Movie Downloads Possible With New P2P System (Apr. Language Acquisition. Statistics. Google Favored Over Other Search Engines By Webmasters (Nov. Womens Health. more topics. Mind & Brain. ADD and ADHD. Alzheimers. Depression. Gender Difference. Intelligence. Parkinsons. Perception. Psychology.