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How Customer Service can Devastate Your Social Media Plans

Convince & Convert

As a public-relations and new media all-star , Peter Shankman is interested in how brands foster those good experiences and try to avoid the bad ones. “You have to be transparent. ” If you could do a Skype call with any living person, who would it be? Tweetable Moments Focus on the ‘help’ first.

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Using Social Media to Win Hearts in Financial Services

Convince & Convert

” This plays into being transparent on social media and really displaying who you truly are. If you could do a Skype call with any living person, who would it be? Social Pros Podcast content strategy conversation marketing customer service digital marketing public relations social media Social Media Marketing Social Pros'

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How to Deal with Brand Controversy on Social Media

Convince & Convert

Janice Person , Social Media Director for Monsanto , joins the Social Pros Podcast this week to discuss dealing with controversy on social media, respecting transparency, and proactive versus reactive social media strategies. “Respect, transparency, and integrity are the absolute, all the time.” Please Support Our Sponsors.

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4 Tips for B2B Marketing on Facebook

Online Marketing Institute

Introduced before, the biggest highlight of this shoe is the upper sides of a circular transparent window. Introduced before, the biggest highlight of this shoe is the upper sides of a circular transparent window. Introduced before, the biggest highlight of this shoe is the upper sides of a circular transparent window.

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Is Social Conversation a Myth?

Convince & Convert

It’s like consultants telling companies to be “transparent&#. I use skype and gchat regularly. Remember, social media makes big companies seem small again. And that’s a worthy objective. Real, meaningful conversations? Not so much. on our website. That’ll be great. There are plenty more like them.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

applications like Facebook, Twitter, Skype, etc. Before I proceed, I want to be transparent about my relationship with a couple of the solution providers: I have used both Radian 6 and Spiral 16 extensively, I am not employed by either nor have I been paid to post any of the following content.

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Adventures in Frictionless Sharing

Biznology

Well, according to Wikipedia , frictionless sharing describes the transparent sharing of resources using social media services. I have been exploring frictionless sharing for years in the form of auto-tweets, retweets, automatic cross-posting, and attention data. What is it, you ask?

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