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10 New Year’s Resolutions to Improve Customer Experience

Kapost

JANUARY 6, 2017

While, I’m the wrong guy to coach you into good eating and exercising habits, but I am former database consultant, a former head of marketing ops, and currently head of product at a new startup. If you sell to SMB the match rate is expected to be lower (<40%). That person has a title, e.g. “Head of Product and Stuff”.

Ideal Customer Profiles 95
Ideal Customer Profiles Enterprise Management Marketing Automation Services Work Management 95
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60 Marketing Acronyms Every Industry Pro Should Know

Hubspot

JUNE 19, 2014

But some acronyms have multiple meanings, even industry-specific ones, and sometimes Wikipedia doesn''t do them justice. Examples: Salesforce.com, Google. Regularly determining your company’s NPS allows you to identify ways to improve your products and services so you can increase the loyalty of your customers.

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