article thumbnail

Selling Marketing to SMBs: No Personal Touch? No Sale!

Biznology

Image via Wikipedia. The SMB space is the biggest puzzle that the online world has been trying to solve and, with just a few exceptions, it has failed miserably to this point. by Frank Reed.

SMB 80
article thumbnail

Are Your Marketing and Sales Systems Broken?

Tony Zambito

Everything Is Broken (Photo credit: Wikipedia). Technology enables systems and processes. What I am specifically referring to is that companies have built-in systems and processes that have been in existence for years and may not have undergone a serious overhaul in many years. By systems, I do not refer to technology.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

B2B Marketers Should Take Another Look at E-Commerce

Biznology

Photo credit: Wikipedia. Today, 100% of Symantec’s $300 million SMB sales run through this channel, which is operated for them by the SaaS outsourcing supplier Rainmaker Systems. Platform suppliers like Rainmaker are building systems specifically designed to support B2B buying processes, with consumer-like features and ease of use.

article thumbnail

Are Your Lead Generation Tactics Targeting The Wrong Buyer? 4 Steps You Can Take.

Tony Zambito

Target (Photo credit: Wikipedia). Quantitatively, we are seeing through various studies and reports that buyers are engaged in the buying process differently. Depending on which study, buyers are performing different kinds of activities for nearly 70% of the buying process before sales intervention. Follow @tonyzambito.

article thumbnail

New Developments in B2B Loyalty Marketing

Biznology

Photo credit: Wikipedia. Financial services and telecom have also done well with frequency marketing programs in SMB, examples being American Express OPEN, the MasterCard Business Bonus program, and Verizon’s BusinessLink. Business marketers have much to gain from retention marketing. How do you prevent defection?

Loyalty 80
article thumbnail

How to Create a B2B Content Audit

Biznology

Photo credit: Wikipedia. Develop the relationship over time until the prospect is ready to see a salesperson, a process known as lead nurturing. Here’s a 3-step process for conducting a B2B content audit. Market segment it is targeted to, such as large enterprise or SMB. Attract new prospects, and 2.

article thumbnail

10 New Year’s Resolutions to Improve Customer Experience

Kapost

If you sell to SMB the match rate is expected to be lower (<40%). Automated – using Natural Language Processing and Machine Learning technology is rapidly. According to Wikipedia , 80-90% of all data is unstructured. Every time you hear or say the word “manual process” at your company, ask “how can I automate this?”