Social Pros 11 – Vanessa Sain-Dieguez, Hilton Hotels
Convince & Convert
APRIL 12, 2012
The RSS feed is: [link]. There’s a sense that social media is actually mitigating negative word of mouth for these large customer service organizations. ” Johnny don’t want to talk to a live person either. Sometimes people just don’t want to talk to a person or see a person.
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