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Maker’s Mark: PR Debacle or Social Media Genius?

The Point

In a public letter from the company’s COO and Chairman Emeritus , the executives said: “Your trust, loyalty and passion are what’s (sic) most important. So, far from ignoring the story and hoping it goes away, Maker’s Mark is aggressively marketing their mea culpa as a testament to customer loyalty. Let’s translate, shall we?

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What is a Chief Revenue Officer? & How to Become One, According to Experts

Hubspot

Ensure that service teams are executing on a strategy that solves for the customer, puts the customer first, and inspires loyalty, retention, and repeat purchases. Being able to bridge those two requires a product background, so you’re seeing many people with similar backgrounds moving into those types of role [sic].”.

SIC 83
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Will We Soon Have a Magic "Marketing Answer Machine?"

B2B Marketing Directions

This kind of algorithmic society, with its programmes [sic] and routines, will take the stress out of life - but also much of its meaning if we let it. Love, trust, loyalty, and judgement [sic] - the essentials of our human relationships - are also immune to sensible quantification. Trying to codify them is pointless."

SIC 40
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6 Content Marketing Tips That Drives Leads

Marketing Insider Group

Stay away from arbitrary boundaries like SIC codes and Revenue range or employee size. Michaels B2BMarketingInsider blog is dedicated to sharing the ideas, topics and marketing strategies that drive real results like sales, leads, and higher customer loyalty. Instead create personas of people that buy your solutions or products.

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Sterling Commerce Focuses Retailers on Total Customer Experience

Customer Experience Matrix

Sterling Commerce, which provides software for sharing data across organizations, recently (well, last August) published “The Four Rules for Ensuring Customer Loyalty in a Competitive Retail Climate” available here (registration required). You won’t be surprised that all four rules relate to sharing data.

SIC 120
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Do Psychographics work in B2B Marketing & Sales?

Online Marketing Institute

I see an over-reliance by B2B marketers on industry classifications (SIC, NAICS, NACE, etc.) IMO, that’s wrong and B2B marketers are missing out on connecting with the real context of their prospects and customers.

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Why Is Instagram Hiding Likes (& What This Means for Social Media Marketers)

Single Grain

How will removing likes on Instagram impact audience engagement and brand loyalty? During this test, only the person who share [sic] a post will see the total number of likes it gets.'”. How do you see what someone has liked on Instagram now? How will the removing likes on Instagram change user behavior?