Cintell

article thumbnail

Habits of Customer-Centric Marketers: Q&A with Hendrik-Jan Francke

Cintell

When it comes to B2B marketing, his expertise is understanding how people consume information online. 2) understanding how people consume information online. We share personas, or information about our buyers with the rest of our company by keeping it easily accessible. Buyer personas are becoming more and more critical.

article thumbnail

Habits of Customer-Centric Marketers: Q&A with Erika Goldwater

Cintell

We also need to remember to gain information about our buyers from sources outside our own organization, as too often that information can be a skewed and may not provide a holisitic view of the buyer. We share personas, or information about our buyers with the rest of our company in more ways than I can list.

article thumbnail

Habits of Customer-Centric Marketers: Q&A with Donna Danis

Cintell

They used this knowledge to inform their strategies, tactics, and use of MarTech to engage in a highly personal, relevant manner across multiple channels – email, their website, RTP, and paid media. Follow Demand Spring on Twitter , and stay tuned for more in our series, Habits of Customer-Centric Marketers.