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Chris Koch

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Social media isn’t enough. We need a marketing transformation.

Chris Koch

At ITSMA, we’ve seen investments in the things that we used to identify as the key contributions of marketing—like advertising, brochures, events, and trade shows—shrink consistently. We couldn’t measure the effectiveness of events and trade shows, but sales people saw the crowds at the booth and the bar and so it didn’t matter.

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Social media strategy for B2B: what’s required and what’s optional

Chris Koch

This week, Jeremiah Owyang published a great framework of things that marketers have to do to listen well—including a list of vendors who help marketers listen. The only disagreement I have with his framework is that it is about more than listening. And there’s good reason to be terrified.

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Social media strategy for B2B: what’s required and what’s optional

Chris Koch

This week, Jeremiah Owyang published a great framework of things that marketers have to do to listen well—including a list of vendors who help marketers listen. The only disagreement I have with his framework is that it is about more than listening. And there’s good reason to be terrified.

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Social media raises the bar for customer intimacy

Chris Koch

I will never forget the live encounters I have had with readers while attending trade shows when I was at CIO or my bike magazine—people I had never seen or spoken to before—who approached me to tell me how much they loved or hated my magazine without even introducing themselves. Magazines have been doing it for years.

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Is the era of PR over?

Chris Koch

First, it focuses the agency on some clear goals—cranking out press releases and getting press mentions—and gives the guard dogs a degree of separation that helps with risk management. This means that metrics are based on merely making contact and shoveling crap out the door rather than helping influencers meet their goals.

PR 100
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How much do you “charge” for your content?

Chris Koch

But it’s less familiar to lower-level buyers, who are only beginning to calculate this piece as the economics of social media open up the privileges of relationship from cheesy tchotckes at trade shows to online social networks. Account history. What are they willing to “pay?”. So there is a price for marketing content.

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How much do you “charge” for your content?

Chris Koch

But it’s less familiar to lower-level buyers, who are only beginning to calculate this piece as the economics of social media open up the privileges of relationship from cheesy tchotckes at trade shows to online social networks. Account history. What are they willing to “pay?”. So there is a price for marketing content.