The New Rules of Marketing Technology & Operations
chiefmartech
OCTOBER 16, 2018
Augie Ray , a leading customer experience at Gartner, chided me, “You just put ‘Automate everything you can’ and ‘Humanize everything you can’ two places from each other. My opening keynote at the most recent MarTech conference was titled, “The New, New Rules of Marketing (Operations).”
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