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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

In Search of Mass Influencers In a fascinating new Forrester Research study about online peer influence, Augie Ray and Josh Bernoff determine that consumers generated more than 500 billion online impressions about products and services in 2009. Eat 10 sandwiches, get the 11th free. It’s entirely possible she is a Mass Influencer.

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Social Customer Support delivers Strong ROI

Buzz Marketing for Technology

Not only that but a recent Forrester study showed that customers actually prefer a better customer experience compared to everyday low prices, and moreover great customer experiences drive positive word of mouth (WOM). So why wouldn’t you center you social media efforts in this area? Stumble upon something good? Email this to a friend?

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B2B Content Marketing; A Masterclass in Content Amplification

Inbox Insight

QuickSprout defines the three basic groups of audiences: your own supporters , such as existing customers, partners and suppliers; people that influence the person that pays you , including colleagues, their customers and influencers; and, of course, the people that will pay you: your prospective customers. Paid media. To earn a bonus.

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Top 40 Posts and Hot Topics of Inbound Marketing and Social Media

B2B Marketing Zone Posts

We’ve all created our own personal filters to help us sort through the mess to find content we consider valuable and, most important, relevant to our interests. Here’s a great example of an effective infographic that illustrates social media behavior by age group, based on a Forrester Research study. Your goal is Brand ROI.