Customer Experience Matrix

FEBRUARY 26, 2012

One of first marketing automation systems I ever saw – this would be during the Reagan Presidency – was a custom-built dial-up network to distribute collateral to farm equipment dealers. Some of these channel marketing systems focus on lead distribution, some on locally-customizable promotion materials, and some on campaign management.

Marketing Automation Services 120

Marketing Automation Services Enterprise Management Advertising Agencies Work Management 120

Convince & Convert

JULY 22, 2016

I do write for the blog occasionally, less often now than I used to, and do a lot of speaking at different events and workshops about all of the topics we cover, content marketing, online customer service, customer experience, social media, and that whole gamut. I do some other things, like a lot of folks, some of the team.

Ideal Customer Profiles 77

Ideal Customer Profiles Work Management Consulting Marketing Management 77

Convince & Convert

APRIL 12, 2012

Huge thanks to data-driven social media management software company Argyle Social for their presenting sponsorship, as well as Infusionsoft and Jim Kukral at DigitalBookLaunch. I would have hired movers to pack the boxes so I could watch the Masters. That’s how you get a billion dollar price as a company like Instagram.

Enterprise Management 118

Enterprise Management Work Management Marketing Management Terms and Conditions 118

SnapApp

DECEMBER 14, 2016

more likely to send action-triggered, personalized emails in real-time. Avinash Kaushik of Google recently said, “It’s not a mobile first world, it’s becoming a mobile only world.” One of our clients saw an average reduction of 85% in “Time to First Byte” and 69% in “Time to Load” after implementing AMP on their website.

Paid Content 62

Paid Content B2B Marketing Trends Sales Management 62