The 10 Best Customer Service and Customer Engagement Platforms
Webbiquity
APRIL 27, 2017
Producers of a wide array of products—from vehicles to machine tools to jet engines to officer copiers—now have access to the kind of user and usage data that, not long ago, only SaaS software developers could capture. They don’t mind giving up their data—as long as that leads to better support and product development.
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