Remove FAQ Remove Loyalty Remove Response Rate Remove WOM
article thumbnail

Trends & Insights Around Customer Success from INBOUND 2021

SmartBug Media

Our next INBOUND recap blog is all about keeping your clients happy with customer success strategies like creating customer voice content or designing inclusive digital content to build customer loyalty. It’s quick and results in a high response rate (If you don’t have a high response rate, then that’s telling too).

Trends 59