Trends & Insights Around Customer Success from INBOUND 2021
SmartBug Media
OCTOBER 19, 2021
It’s quick and results in a high response rate (If you don’t have a high response rate, then that’s telling too). Increasing WOM. Supercharge Your Inbound Marketing and Sales With Customer Voice Content. Pro NPS, Heidi - Bynder. Purchase behavior is clearly influenced by referrals and recommendations.
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