Using Multichannel to Communicate with Customers
seo.co
FEBRUARY 9, 2022
This has created a generation of users that demands instant answers to common inquiries. If you’re looking for a checklist of channels to make available, this one can get you started—but be sure to add your own preferred mediums to the mix: Printed how-to guides and troubleshooting documents. Customer forums (with official moderation).
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