The Mets, Red Sox, New York Times and more in this week’s martech AI roundup
Martech
JULY 20, 2023
Real-Time Agent Assist summarizes relevant, real-time information during a service conversation into key points, providing prescriptive steps to take to solve the problem based on each caller’s needs, emotions and history with a company. Yext ’s added AI Generated Review Response to its digital experience platform.
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