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2023 Predictions: How organizations will transform their martech stacks and digital experiences in the new year

Martech

In 2022, digital experience platform (DXP) Sitecore expanded its composable offerings , which allow organizations like Cirque du Soleil to pick and choose among various digital ecosystems instead of committing to one vendor for all of their digital architecture. Email verification and mobile optimization.

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Open-source customer data platforms: Can you unleash your data for less?

Martech

Open-source software is released by a community or organization with a license that allows users to view, modify and distribute the source code freely. As this happens, expect the lines to blur between CDPs and other tools and platforms. What is an open-source CDP? This is already happening, even in the open-source market.

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2024 Predictions: Better customer experience is on the way

Martech

There will be questions and issues that only humans can answer, and if customers can’t easily gain access to a support team when needed, their company loyalty may begin to waver.” “At the same time, having humans available to supplement these chatbots will quickly become a differentiator.

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How marketers can prioritize digital experiences

Martech

55% said they were investing in digital experience platforms, 50% said they were investing in customer data platforms, and 45% of people said they investing in digital asset management software as well as content management systems.”. “The Watch this webinar presentation at Digital Marketing Depot.

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Customer Engagement Software and Strategies for Enterprises

TrustRadius Marketing

For a small business, features like apps, loyalty programs, contact centers, or live chat may be the icing on the cake. Customer Engagement Platforms are essential when it comes to building a customer engagement strategy. Promoting Customer Loyalty. Salesforce Experience Cloud. Customer Support for Enterprises.

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CoreMedia Content Cloud for Cross-Channel Content Management

Valasys

The platform is more advanced than a CMS and more flexible than a closed DXP (Data Experience Platform). The platform is more advanced than a Content Management System (CMS) & more flexible than a Digital Experience Platform (DXP) in the engaging category of enterprise software.

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Content Recycling—Why You Should Be Doing It

Navigate the Channel

Maybe you’ll need to invest additional resources in its introduction and distribution, but not as many as starting from zero to build a new brand or new marketing content. Have a purpose for why you’d distribute it in different channels and identify what audience you plan to reach.