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Ross Mayfield's Weblog: Elevating the Enterprise 2.0 Conversation

Buzz Marketing for Technology

Its time to elevate the conversation beyond features (wiki, blog, RSS, social networking, etc.), James Seng on Wiki Universal Edit Button. Mark on Wiki Universal Edit Button. weblivz on Wiki Universal Edit Button. Zbigniew Lukasiak on Wiki + Spreadsheet = SocialCalc. Wiki Universal Edit Button.

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Demand Generation Vendors Offer Few Social Media Applications

Customer Experience Matrix

Treehouse Interactive just introduced a “talk it up” feature that embeds “share this” buttons in Treehouse-generated Web pages and emails. Just last week, RightNow announced Cloud Monitor, which integrates such tracking with the ability to respond with its sales and customer service features.

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An Open Letter to Jimmy Wales

Webbiquity

Any editor who isn’t embarrassed by the Anvil Media – Attensa Wiki-gate fiasco should be permanently banned. Certainly much of the content on corporate sites is inappropriate for linking from Wikipedia: product feature-benefits pages, “why buy from us,&# press releases, etc. It’s an over-used PR buzzword.

Wikipedia 100
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Social Media Marketing Strategies for 2010

Webbiquity

From the buyer standpoint, the two most popular uses of social media (with roughly 60% each) in the commercial realm are to “learn about new products / features / services&# and to “learn about specials and sales.&# The lessons? Share this on del.icio.us. Post this on Diigo. Share this on Reddit. Stumble upon something good?

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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

Here are some random thoughts from a collection of these experiences and feedback from conference speeches: 1) Features are NOT user experiences: Warning…if you ask someone about desired user experience and they say wiki or forum, you have work to do. 4) None of the following are community platforms: Wikis, Blogs or Forums.

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What’s the Best Social Media Monitoring Tool? It Depends

Webbiquity

Along with the monitoring and alert features you’d expect, Trackur also includes a proprietary algorithm for displaying the influence and reach of individuals discussing your brand or topic—so you can focus on power users and ignore trolls and spammers. Several pricing options are available, most under $500 per month.

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The 5 Best Social Media Sites for Small Businesses

WebMarketCentral

People on your Twitter friends list will see each of your posts (aka "tweets"), which can be used to promote new ideas and features for your business. With those tweets, you can sprinkle in a link to your latest blog entry or a special feature offered by the company. Wetpaint – Wikipedia isn't the only wiki on the map.