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The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

Multi-channel help desk software with ticketing, case management, self-service support, and reporting. Owned by Salesforce.com. Multi-channel customer support software incorporating IT help desk with ticketing, CRM, live chat, in-app chat and support for mobile apps, a self-service portal, and performance reporting. . #24:

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The 11 Best Content Marketing, SMO, and Marketing Performance Management Tools

Webbiquity

The marketing performance management tools below go beyond standard web analytics apps, incorporating features like multi-channel tracking, revenue and ROI forecasting, and marketing campaign analytics. But as companies grow, and produce more content, their needs may become more sophisticated. Marketing Performance Management.

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The 29 Best Social Media Monitoring Tools

Webbiquity

A multi-channel marketing platform primarily for B2C marketers. Identify key influencers, monitor brand mentions and conversations, curate and share engaging content, respond to your community, and measure the impact of campaigns. Or use the multi-URL dashboard to enter lots of different web addressed and export a quick report.”

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The 14 Best Personal Productivity Tools

Webbiquity

Integrates with a wide range of applications including Basecamp, Salesforce.com, and Teamwork. Pricing: $15 (single user) or $90 (multi-user) one-time fee. Spend an hour looking at what it can do with your different channels and you’ll be glad you did. 28: The 21 Best Content Curation Tools. #29: Pricing: free. . #24: