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20 Ingenious Ideas to Transform Customer Experience (CX) in 2020

Martech Advisor

Image source: Wikipedia. Give them something memorable: When people buy from you, offer them a unique experience or free merchandise that they’ll associate with your brand. Such CX will not only retain your existing customers, but they’ll also be more receptive to your upselling and cross-selling offers.

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Animal Influencers: The Stories Behind 11 Famous Pets on Instagram

Hubspot

Known on Instagram as "Loki the Wolfdog", this gentle giant spends his days traversing the great outdoors with owner Kelly Lund, who donates the revenue generated from Loki's merchandise and sponsorships to two animal charities: Canine Support Teams and Eagle Trail Mountain Wolf Sanctuary. 3) Nala: @nala_cat. 3) Nala: @nala_cat.