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7 Best eCommerce Personalization Software in 2024

Optinmonster

Bloomreach Overview: Bloomreach stands out for its powerful search and merchandising capabilities. Ideal Use Case: Ideal for large enterprises that need a robust platform to manage and personalize customer experiences across multiple touchpoints. The dynamic bundle allowing upsells and cross-sells was my favorite bit.

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11 Powerful Customer Retention Strategies You’d Need in 2023

Outgrow

These points can be redeemed for travel, merchandise, and gift cards. Focus on Upselling and Cross-selling Businesses can encourage customers to make additional purchases by offering bundled packages or complementary products. American Express has a great loyalty program called Membership Rewards.

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20 Ingenious Ideas to Transform Customer Experience (CX) in 2020

Martech Advisor

Amplify your message: Share your message across crucial touchpoints such as email, social media, and ads. Give them something memorable: When people buy from you, offer them a unique experience or free merchandise that they’ll associate with your brand. It could be as simple as giving a customized bookmark when people buy a book.

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More than a buzzword: Lead with social to see customer experience differently

Sprout Social

At its core, customer experience is built on the various touchpoints that a customer has with your people, your products and your brand. There are intentions behind the way the business merchandises the store and designs its shelves. The sooner businesses bring social into cross-team efforts, the better.

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Top 10 Data Analysis Tools for B2B Marketing

Oktopost

Thus, you can compare these groups to your historical data and potentially narrow down more relevant products to offer and discover previously unknown cross-selling opportunities. From digital marketing to operations, merchandising to UX, the tool suite provides data-driven insights to departments across your brand.

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Building Your Brand’s Omnichannel Customer Experience

Sharpspring

By looking at your customer journey holistically, you can craft a seamless experience where every touchpoint and conversation flows into the next without creating additional work for your marketing and sales teams. Omnichannel customer experience is a marketing and selling model designed for the digital age. But does it work for B2B?

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How to Use UX Testing to Improve Your Customer Lifetime Value (CLV)

Single Grain

.” The outdoor recreation company uses a UX tool for heat mapping in their brick-and-mortar stores to discover which areas of the shop are most popular with their customers, and then arrange the merchandise to reflect those customer interests. Upsell/Cross-Sell an Existing Product or Service. Get A Free Consultation.