It pays to provide Support with Social Media
Buzz Marketing for Technology
MARCH 23, 2010
2) Good customer experiences drive Word of Mouth (WOM) – we all know in social media that both good and bad customer experience stories spread like wildfires. Why not be on the winning side of that equation. An example of this was a bank and a retailer but I think this is true for any industry. Tweet This! Share this on Facebook.
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