Why brands keep emailing you to ask how you feel about them
The Customer
AUGUST 30, 2019
I have eaten at the fast casual Mediterranean restaurant Cava only one time, in a city I don’t live in, almost a year ago, and have received an email every week, like clockwork, which is actually pretty useful because the subject matter is typically which vegetables are in season. Would you recommend us?” How do you feel about us?
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