Should You Offer a Freemium Level for Your SaaS Platform?
Single Grain
SEPTEMBER 20, 2019
Skype follows this model. Their main product (video chat) is free, but they also offer complementary products, like international calling and Skype for Business. If your company is already using the CRM, it’s easy to see how upgrading would make it easier to have all of your tools under the same umbrella.
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