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4 ways to address B2B disconnects and drive customer relationships and revenue

Martech

Acknowledge and address the disintermediation of B2B sellers in today’s buyer’s journey. Generating loads of content to serve as a honey trap to capture leads just to throw over the wall to sales is not the answer. Assess every customer touchpoint to optimize buyer and customer experience and action.

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Sales Pipeline Radio, Episode 234: Q & A with Jon Miller @jonmiller

Heinz Marketing

That is a interconnected thing between your thought leadership, your go-to content, your go-to-market, and what the product ultimately delivers. You can’t be account-based when your systems aren’t, and so, you need something that brings all your data together from all your systems and touchpoints. Matt: Yep.

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Promoting An Open Ecosystem

LiveRamp

Identifiers like device IDs or cookies are disparate and isolated touchpoints that alone do not provide a complete view of the consumer—which is why our solution encompasses so much more. Do not use browser controls to disintermediate me and my partners from the consumer. Browsers should enable this—while respecting consumer privacy.