10 New Year’s Resolutions to Improve Customer Experience
Kapost
JANUARY 6, 2017
While, I’m the wrong guy to coach you into good eating and exercising habits, but I am former database consultant, a former head of marketing ops, and currently head of product at a new startup. I’m perfectly qualified to be your personal customer data trainer! If you sell to SMB the match rate is expected to be lower (<40%).
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