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The CMO’s guide to aligning martech and business strategy

Martech

If you subscribe to Gartner’s opinions, you’re probably spending most of your time building an AI-enabled marketing team for 2024. It ensures that the martech you already invested in — and may buy in the future — supports and actively enhances the company’s goals and customer experience (CX). Inefficient processes.

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2023 Predictions: How organizations will transform their martech stacks and digital experiences in the new year

Martech

“Enterprises that don’t keep up with the quick changes coming will fall behind,” said Tam Ayers, field CTO, North America for enterprise integration platform as-a-service company Digibee. Low-code customer experience processes. This need to adapt quickly will also lead to adopting low-code customer experience (CX) processes.

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The pendulum swings to composable stacks: Tuesday’s Daily Brief

Martech

Good morning, Marketers, and are you moving from big platforms to composable stacks? A fascinating LinkedIn article by Real Story Group’s Tony Byrne suggests that Sitecore, the digital experience platform and vendor hub is making a major change of course. Cohen , Sr Principal Analyst, Gartner. Why we care.

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Q&A with Paige O’Neill, chief marketing officer of Sitecore

ClickZ

We chatted with customer experience expert Paige O’Neill, CMO of Sitecore, to hear her thoughts on this new normal — and to look at how companies can adopt a truly customer-centric approach going forward. Q) Can you give us a brief insight into your professional journey and how you became CMO of Sitecore?

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Reinventing the digital experience platform

Martech

Over the past couple of years, research firms Gartner, Forrester, and others have heralded the arrival of digital experience platforms (DXPs); the future is now and all that (for a DXP primer, you might enjoy Pamela Parker’s article ). ” Digital experience platform evolution.

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Content marketing: What it is and why marketers should care

Martech

The consumer buying cycle is an increasingly self-serve process scattered across multiple touchpoints. Sales: Content is used to accelerate the sales process by providing prospects with the information they need to make a purchase. Sales manager or agent : Uses content to support the sales process.

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Five ideas for creating personalized targeting without cookies

ClickZ

Serial entrepreneur, author, and CMO, Michael Brenner points out that you want your content to offer value. This process takes place on their own website and isn’t harvested across third-party lines. Set up a digital experience platform (DXP). Zero-party data is the greatest “cookie” of them all.