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Customer Experience Matrix

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Datorama Applies Machine Intelligence to Speed Marketing Analytics

Customer Experience Matrix

Datorama keeps track of what it learns about common source systems, like Facebook , Adobe Analytics , or AppNexus , making it better at mapping those sources for future implementations. Datorama can also provide services to help users get set up or to run the system for them if they prefer.

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Sailthru Offers End-to-End Omnichannel Personalization for B2C Marketers

Customer Experience Matrix

But plenty of other companies also help with omni-channel personalization. The system can scan, classify and tag company’s marketing contents and then use the tags to build a customer’s content consumption profile. They can also export lists for Facebook promotions or to other channels. Sailthru is a good example.

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Lytics Adds Marketing Recommendations to a Customer Data Platform

Customer Experience Matrix

Execution systems on the list include Salesforce.com, Marketo, Eloqua, Act-On, Facebook, Twitter, Youtube, Demandware, Optimizely, Adobe Target, and most major email providers. The segments can be further qualified based on what addresses are available (email, postal, phone, Facebook, etc.) But perhaps I’m getting ahead of myself.

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HiveFire Curata Cuts the Work in Content Aggregation

Customer Experience Matrix

Curata reduces this effort by using natural language processing to automatically identify, classify and tag potential articles. Content on the Web site can also be published through RSS subscriptions, email newsletters, Twitter, Facebook and LinkedIn. The work adds up so quickly that most marketers can’t afford to do it.

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Martech in the Apolocalypse

Customer Experience Matrix

Big Tech Under Siege But there’s an arguably larger, secondary impact, when privacy changes threaten the flow of third-party data into the surveillance marketing engines of Google and Facebook, which between them capture 50% -- half – of all global advertising revenues, and nearly 70% of global digital ad revenues.

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Will Machines Replace Marketers? Artificial Intelligence Isn't Ready Yet But Watch Your Back

Customer Experience Matrix

But that is so tactical I classify it as part of execution. Persado does this by selecting and then testing content derived from a huge database of marketing language, classified by emotional, descriptive, and formatting categories. Otherwise, I haven’t seen anyone use AI to recommend a marketing strategy.