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The Ultimate Guide to Marketing Campaigns

Hubspot

To classify as “SMART”, a goal must be Specific, Measurable, Attainable, Relevant, and Timely. For increasing brand awareness: Sentiment, social mentions, press mentions. Opt-in rate. Follow-up email open rate. Opt-in conversion rate. Display Ads/Paid Media Metrics. Click-through rate. Response rate.

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How to Calculate Social Marketing ROI

Paul Gillin

In the aggregate, the company may be able to justify its practices in the form of higher customer satisfaction and repeat sales, but we doubt the support manager who charters the midnight express is required to justify the added expense in advance. That’s an impressive result, but it isn’t a return. Metrics also vary by objective. Reputation.

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